Privacy Policy

1. Introduction and Scope

Welcome to Seerly, an AI search optimization and brand visibility analysis platform operated by K4 Minds Technologies LLP ("Company", "we", "our", or "us"). We are deeply committed to protecting your privacy and maintaining the security and confidentiality of your personal information. This Privacy Policy ("Policy") explains in detail how we collect, use, process, store, share, and protect information about you when you use our Service.

This Policy applies to all users of Seerly, including visitors to our website, registered account holders, and subscribers to our paid services. By accessing or using the Service, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. If you do not agree with any part of this Policy, you must immediately discontinue use of the Service.

We reserve the right to modify this Policy at any time. Material changes will be communicated via email or prominent notice on our Platform, with changes taking effect after a reasonable notice period (typically 30 days). Your continued use of the Service after changes become effective constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically to stay informed about our data practices.

1.1 Our Privacy Commitment

We are committed to the following privacy principles:

• Transparency: We will be clear and open about what data we collect and how we use it
• Data Minimization: We collect only the data necessary to provide and improve our Service
• Security: We implement industry-standard security measures to protect your data
• User Control: You have rights over your data, including access, correction, and deletion
• No Selling: We do not and will never sell your personal information to third parties
• Legal Compliance: We comply with applicable data protection laws including GDPR, CCPA, and Indian data protection regulations

2. Information We Collect

We collect several categories of information from and about users of our Service. The specific types of information we collect depend on how you interact with our Platform and what features you use.

2.1 Information You Provide Directly

This includes information you actively submit or provide when using the Service. We collect account information via Google OAuth (email, name, profile picture), domain/brand information you submit for analysis, payment information through our processor, and communications with our support team.

2.2 Information Collected Automatically

When you access our Service, we automatically collect device and browser information, usage patterns, performance metrics, and error logs to improve service quality and security.

2.3 Information from Third Parties

We collect publicly accessible website data from domains you submit, AI engine responses from ChatGPT/Claude/Gemini/Perplexity when analyzing your brand visibility, and OAuth information from Google for authentication.

3. How We Use Your Information

We use collected information to provide AI visibility analysis, perform SEO audits, track citations, generate recommendations, manage your account, process payments, improve our Service, ensure security, and comply with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We only share data with trusted service providers (cloud hosting, AI engine APIs, payment processors), when required by law, in business transfers, or with your explicit consent. All third parties are bound by confidentiality obligations.

5. Data Retention and Deletion

We retain your information as long as your account is active and as necessary to provide services. Account information is retained while active; analysis data is kept for historical trends; financial records for 7+ years as required by law. You can request deletion at any time through account settings or by contacting us.

6. Data Security

We implement comprehensive security measures including TLS encryption for data in transit, AES-256 encryption at rest, OAuth 2.0 authentication, regular security audits, employee training, and incident response procedures. While no system is 100% secure, we continuously work to protect your data.

7. Your Privacy Rights

You have rights to access, correct, delete, and control your personal information. EEA/UK users have additional GDPR rights including data portability and restriction of processing. California users have CCPA rights including right to know and opt-out (though we don't sell data). Contact us to exercise your rights.

8. Cookies and Tracking Technologies

We use essential cookies for authentication and security, functionality cookies for preferences, and analytics cookies to understand usage patterns. You can manage cookies through browser settings, though disabling essential cookies will prevent Service use.

9. International Data Transfers

Your data may be transferred and processed in countries other than your own. We ensure adequate protection through standard contractual clauses, adequacy decisions, and secure service providers complying with applicable data protection laws.

10. Children's Privacy

Our Service is not intended for children under 13 (or applicable age of digital consent in your jurisdiction). We do not knowingly collect information from children. If we become aware of such collection, we will delete it promptly. Parents should supervise children's online activities.

11. Changes to This Privacy Policy

We may update this Policy from time to time. Material changes will be communicated via email or prominent notice with 30-day notice period. Continued use after changes constitutes acceptance. Review this Policy periodically at https://seerly.app/privacy.

12. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

K4 Minds Technologies LLP
Website: https://seerly.app
Contact Form: Contact Us

We respond to all requests within 30 days. For GDPR inquiries, contact our Data Protection Officer through the above methods. EEA/UK users can lodge complaints with local data protection authorities.